Faculty and Staff
By default we create all new mail accounts on FASmail with an alias to that acct on the PHAS mail server. However, if requested, we create the primary mail acct on PHAS and put an alias on FASmail.
FASmail Information - Faculty and Staff Central UBC MS Exchange Server
PHAS Email Information & Setup - PHAS Department Email Server
Graduate Students and Student Employees
All new grad students get a cwl@student.ubc.ca email. If a grad student wants an @phas.ubc.ca email address, PHAS-IT will setup email forwarding to their student email.
PHAS-IT adds their cwl@student.ubc.ca email to the grads mailing list.
For existing grad students who already have PHAS email, PHAS-IT will setup email forwarding after they graduate.
FASmail/M365 access for graduate students and student employees is tied to their Workday appointment:
- When their Workday appointment ends, the student’s M365 license (and FASmail account) is removed after a 7-day grace period. Many student appointments end in late December, so access will expire by January 7 unless action is taken prior to the end of the student's position.
- If continued access is needed, departments must either extend the Workday appointment or submit a termination with a custom grace period (up to 9 months) before the end of the student's position (this also requires completion of all approvals).
- If access has already ended, departments must contact the ISC to have the termination rescinded and resubmitted with the correct grace period.
- Where students “suddenly lose” email, check the Workday appointment/grace period timing first and direct HR process questions to HR/ISC.
Undergraduate Students
We do not provide mail accounts or mail aliases for undergraduate students.