Restart HP Scanner and PC (https://phas.ubc.ca/restart-hp-scanner-and-pc)
Having problem scanning your document?
Do the following steps (in the order):
- Unplug the scanner power adapter from the power bar.
- Shut down the computer.
- After 10 seconds, plug the scanner power adapter back to the power bar.
- Turn on the computer.
If you need more assistance, please see Hongyun Sun at Hennings 203C or any available IT staff.