Restart HP Scanner and PC (https://phas.ubc.ca/restart-hp-scanner-and-pc)

Having problem scanning your document?

Do the following steps (in the order):

  1. Unplug the scanner power adapter from the power bar.
  2. Shut down the computer.
  3. After 10 seconds, plug the scanner power adapter back to the power bar.
  4. Turn on the computer.

If you need more assistance, please see Hongyun Sun at Hennings 203C or any available IT staff.


Source URL: https://phas.ubc.ca/restart-hp-scanner-and-pc